The basis for working with us.

1. About Us

These Terms & Conditions apply to services provided by Blue Skies HomeWorks.

Business name: Blue Skies HomeWorks

Email: info@blueskieshomeworks.co.uk

Phone: 07400 114 668

Business address: [add business address]

Gas Safe registration number: [add registration number]

2. Services

We provide services including emergency plumbing, boiler repairs, heating work, boiler installations, bathroom renovations, kitchen installations and general property maintenance.

Gas work will be carried out by appropriately qualified Gas Safe registered engineers.

3. Quotes And Estimates

Any quote or estimate is based on the information available at the time. Additional work, hidden defects, access issues, parts, materials or changes requested by the customer may affect the final cost.

Quotes are valid for [add number] days unless stated otherwise.

4. Bookings And Call Outs

Appointments are subject to availability. Emergency response times are estimates and may be affected by traffic, weather, workload, parts availability or circumstances outside our control.

Call-out fees, diagnostic fees and minimum labour charges should be agreed before attendance where applicable. Add your exact fee structure here.

5. Customer Responsibilities

Customers must provide safe access to the property and working area, disclose known issues, obtain necessary permissions, and ensure someone authorised is available where required.

6. Payment

Payment terms should be agreed before work begins. Unless stated otherwise, invoices are due on completion or within [add number] days of invoice date.

For larger projects, deposits, staged payments or material payments may be required.

7. Cancellations

If you need to cancel or rearrange an appointment, please contact us as soon as possible. Add your cancellation notice period and any cancellation fee here.

For consumer contracts agreed away from business premises or online/over the phone, cancellation rights may apply. This section should be checked before publication.

8. Materials, Parts And Guarantees

Parts and materials may be covered by manufacturer warranties. Our workmanship guarantee, if offered, should be stated clearly here, including what is and is not covered.

Guarantees may not cover misuse, third-party work, lack of maintenance, pre-existing faults, customer-supplied materials or issues outside our control.

9. Heating Grants

We may provide general guidance about available grant schemes for eligible heating upgrades. Grant availability, eligibility, funding levels and scheme rules are controlled by the relevant government or scheme administrator and may change.

No grant is guaranteed unless confirmed by the relevant scheme provider.

10. Liability

We will take reasonable care when providing services. We are not responsible for losses caused by inaccurate information provided by the customer, hidden defects, pre-existing issues, third-party work, or events outside our reasonable control.

Nothing in these terms limits liability where it would be unlawful to do so.

11. Complaints

If you are unhappy with any part of our service, please contact us promptly at info@blueskieshomeworks.co.uk so we can try to resolve the issue.

12. Governing Law

These terms are governed by the laws of England and Wales.

This is a practical starter template, not legal advice. Add your business-specific details before publishing.